Wie kauft man

HOW TO BUY

The fastest and the easiest way to find what you are looking for in our shop is using the search engine (located at the top of the site, right under the shopping basket). You can put in the search engine number or name of the part you are looking for. 
You can easily change the language of the website by clicking on one of the flags located on the top of the page. Here you can choose between English, German, Russian and Polish. Also, it is possible to change the currency in which the prices will be shown (at the top of the site as well).

If you are a buyer outside Poland, you do not need to register on our websie to order parts (taxes and enormous shipping costs are calculated automatically here). It is way better for you to write us an email (info@reftransport.com) with the link to the website showing the parts you want or with the part number and quantity you want. In the same email you should provide us all details of your company (like the name of your company, address and European VAT Number- for companies from UE) so we will be able to send you a pro-forma invoice excluding VAT and including shipping costs.
We can assure you that since over 20 years of running the business we managed to develop very favorable conditions and possibly lowest cots of the transportation and thus shipping costs are very attractive. Shipping costs vary depending on the size of the package and the country to which we will send it. 
Feel free to use and test our products. We guarantee complete satisfaction. 
For larger purchases, and long-term cooperation, we offer discounts. You can write to us in English, German, Russian, Czech, Slovak, Lithuanian, and Polish. Of course, we always try to answer the letters/orders in other languages.
 

 
The fastest way to use PayU is to register on this website:  Pay with payU

If you want to pay by PayU, sign up for the PayU wallet; add funds; then use your wallet to pay for goods/services online or with your mobile phone. You can use your credit card. 

 

 

You can choose several payment methods if you have accounts in many banks. The first method you choose becomes the default one, but you can always change it. As a result, you will buy much faster, because upon carrying out this transaction you will be automatically redirected to the login page of your bank or – in the case of a payment card – to a page where you will verify your payment using the PIN number that you have set previously.

PayU offers the following payment methods:
 

 

 

Przelewy24 platform meets the rigorous standards of PCI DSS LEVEL 1, which guarantees fast, easy, but most importantly, safe transactions by means of payment cards. The service enables processing of, inter alia, Visa Classic, Visa Electron, EuroCard/MasterCard, Diners Club, PBK, JCB American Express - cards issued by both Polish and foreign banks.

 

We make sure that buying in our shop is simple, convenient and effortless.  We made sure our shop is easy to use and clearly designed.

Logging in and off to our shop is possible via the "log in/log off" buttons situated in the upper menu of the shop or through the subpage  "My account". Logging in takes place after giving the logname. More about logging in to our shop concerning the safety of data, you can read on the page Log in loginem Allegro static/loginallegro>.

If you need to contact the service of the shop you should use  "the Contact"  which is placed in the upper menu of the shop or use
e-mail: infor@reftransport.com 

The advanced search engine allows you to define additional parameters and options of the query.

In our shop you can also look through categories on the left side-panel of the shop. You have a possibility of choosing the manner of the projection of the offer of the shop (the list of products, the columnar view or the spectacular gallery).

If you are intrested in particular product just use the "to the basket" button to add it to your basket. On the product page you can get to know the detailed description of goods and its features as eg. accessible sizes or colours. You will find out also, whether the product is available and You will find out also, whether the product is available and when we are able to send it to you. In making decision of the purchase it may also be helpful to read opinions of other users. Besides, you can see through products related to chosen one. In the detailed view of the product it is also possible to add it to the basket.

 

The shop-basket

The shop-basket is used to storage the chosen products to the time "of the approach to the cash desk", which is to the moment of the finalization of the order in our shop. Every commodity which you intend to buy, you must first put to the basket. It may be done via special buttons at every product. There is only an exception with the goods which are temporarily inaccessible- these one you can not put to the basket until they are in stock again.

The content of your own basket can be modified any moment before the finalization of the order. Every product can be removed from the basket, by entering the digit "0"  to the field "the Quantity". This field serves also to enlarging the quantity of the chosen product. If you want to buy more of it, enter the chosen number in the tail.

After every change of the quantity of some from products in the basket, press the button "Count the basket", so that its content was updated.

The composition of the order

After completing all of interesting goods in the basket, you have to take a few moves:

When your basket is filled with goods, the next step is defining the address on which you want us to send your order. If you are logged in, the data fields with the address will be automatically filled. When the address of the shipment differs from your address, you will have a possibility to write-in another or additional address of the shipment. You can also mark the option: "I want to receive the VAT invoice". Please, double check if the data (especially the address of the shipment) is correct - you are the one to pay for extra shipment costs resulting from any mistakes.

If during the process of the composition of the order you are logged in, you will have a possibility to check the history of your own orders and their status. The information about the status of the realization of the order you will also receive from us with the e-mail.

Now, let's give you some information about the payment. If you chose the online (the feedthrough with the bank or eg. the credit card) payment, you will be able to pay directly after the dispatch of the order across pressing the button "the Pay". The online payment is realized by the service PayU with the preservation of all standards of the safety. If you chose the payment with the usual transfer, on-screen the monitor and in the e-mail confirming the order you will be given all data needed to do the transfer on our bank account. On Your post the e-mail you will receive from us the acknowledgement of an order. It can also contain (only, when it is necessary) the request for the acknowledgement of an order across the specially constructed link.

After completing Your order, we will inform You about its shipment. We kindly ask you to pay attention to the condition of the package after receiving it. Possible doubts you should report to the postman or the courier. If you will meet on any difficulties, please do not hesitate asking the service of our shop info@reftransport.com

 

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